01
Filed to the customer and the job
Each message is sorted to a customer and a job you registered beforehand, so whose enquiry it is — and which work it concerns — is settled on arrival.
FOR CUSTOMER MESSAGES ON LINE
LINE Reception
Every LINE message, filed where it belongs.
Enquiries sent to your LINE Official Account are filed to the customer and the job, summarised, and answered with a draft reply. The draft is all that is prepared — a person approves before anything is sent.
From the message arriving to the reply going out.
02
Summarised to the point
The summary pulls out the subject, whether money is mentioned, and what needs doing next, so the person replying starts from the point, not from the top.
03
Replies are drafted, never sent
A reply draft is prepared for each thread. Sending always waits for a person to read it and approve it; nothing goes out on its own.
04
One desk for every thread
Customers, jobs and conversation threads are kept in one place, with each thread's state — handled or still waiting — visible at a glance.
Start with the customers and jobs you already have.
- 01
Register customers and jobs
Filing destinations are the customers and jobs you register; messages are sorted only to those.
- 02
Messages are filed and summarised
As enquiries arrive, they are sorted and summarised, and a reply draft is prepared.
- 03
Approve, then send
Read the draft, adjust it if needed, and approve it. Only then is the reply sent.
Two monthly plans.
LINE Reception
9,800JPY
Per company / month, tax included
LINE Reception Pro
14,800JPY
Per company / month, tax included
- ✓ Filing to customers and jobs
- ✓ Message summaries
- ✓ Reply drafts (approval first)
- ✓ Customer, job and thread management
The company administrator manages the subscription. Creating an account alone does not complete a paid subscription. Review the amount on the payment screen before subscribing.
Before you start
Are replies sent automatically?
No. The service prepares a draft; a person reads it and approves it before it is sent. There is no automatic sending.
Which messages can it file?
Messages sent to the LINE Official Account connected to the reception desk. They are filed only to customers and jobs registered in advance; new customers and jobs are not created automatically.
What does the summary include?
The subject of the enquiry, whether it mentions money, and the next action it calls for — the points the person replying needs first.
Is this included in Tehazu?
No. LINE Reception is its own app with its own subscription, separate from Tehazu and the other apps.
Give every enquiry one front desk.
Start by registering the customers and jobs you already work with.
Open LINE Reception →